Everything you need to know about the Cleaner Hive platform.
Yes! Searching the directory, reading reviews, and requesting quotes from our local professionals is 100% free for customers.
Instead of messaging cleaners one by one, a Hive Broadcast lets you submit your cleaning needs once. We instantly notify the relevant local professionals in your area, and they will send competitive quotes straight to your inbox.
No. Cleaner Hive is an independent directory platform. All the professionals listed here run their own independent local businesses. We connect you with them, but your actual booking and payment are handled directly with the business you choose.
Because we are an open directory, we do not independently background-check, license, or guarantee the work of the businesses listed on our platform. We strongly advise all customers to exercise due diligence before hiring. Always read verified reviews, ask to see their public liability insurance, and confirm pricing details prior to booking.
We highly recommend reading a professional's verified customer reviews and checking their portfolio photos on their profile before hiring them.
Once your job is complete, you can log into your Customer Dashboard, navigate to the professional's profile, and leave a star rating and written review based on your experience.
There are two ways you get leads: Customers can message you directly from your public profile, or you can receive "Hive Broadcasts" when a customer in your service area requests quotes from multiple professionals at once.
To keep the platform fair for everyone, our directory automatically shuffles its sorting order every single night at midnight. This ensures every business gets a turn being featured near the top!
Free accounts get a standard profile, basic directory listing, and access to leads. Premium members get highlighted directory cards, priority placement above free members, and the ability to display a "Special Offer" badge to attract more clicks.
When a customer messages you or requests a quote, you will receive an email notification. You can then log into your Business Dashboard to view the details and reply directly to the customer.
Yes! When setting up or editing your profile, you can add multiple service areas (e.g., Luton, Dunstable, Hitchin) so your business appears when customers search in those specific locations.